Riverd
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Discount a regular, refund when you need to, without the worry

Give a loyal client a break, or send money back when something goes wrong, without the worry of getting the numbers wrong. Riverd quietly stops you refunding more than you took or charging twice.

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No credit card required

  • Give a regular 10% off, knock off a flat amount, or set your own price.
  • Send money back with a quick note on why, so you remember later.
  • Fix a wrong charge without erasing the record of what happened.
  • Once a session is paid in full, its price and discount are set, so they can't change by mistake.
  • You can't fat-finger a refund and lose money. Riverd won't let you refund more than you took.

Reward loyalty with flexible discounts

Apply a 10% loyalty discount, a $20 package deal, or a custom rate, all per session. Discounts are tracked separately from the list price so your records stay clean.

It won't let you make a money mistake

It's late, you're tired, and you go to refund a client. Riverd quietly has your back: once a session is paid in full its price and discount are set, so you can't change them by accident, and you can never refund more than you actually took or charge someone twice. You don't have to double-check the math. The numbers just stay right. If you collected by card, you can refund a card payment in full or in part, straight back to the card the client used through your own Square.

Frequently Asked Questions

Can I apply a percentage discount to a session?+
Yes. Apply percentage or fixed-amount discounts per session. The discount is tracked separately from the list price so your financial records stay clean.
What happens if I accidentally overcharge a client?+
Open More payment options on the session and choose Delete this record on the payment you entered by mistake. It stays in the list marked Deleted, so the record of what happened is never erased. Deleting a record is different from a refund: it cleans up a wrong entry, and no money is returned.
Can I refund more than what was collected?+
No. Riverd won't let you refund more than you took or charge a client twice, so you can't lose money to a slip of the finger. The numbers stay right on their own.

By the Riverd teamLast updated

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