Riverd
Reed · AI assistant

Meet Reed, the assistant built into Riverd

Reed is the AI assistant inside Riverd. It keeps an eye on the running side of your practice and tells you the one step that needs you next, so the small things don't slip while your hands are full.

When you run a practice alone, the work that slips isn't the massage. It's the page that's almost live, the client you meant to book, the quiet week that turned into three before you noticed. Reed keeps an eye on that side of things and points you to the next step, one at a time, then goes quiet.

Reed only ever suggests; you're the one who acts on it, so nothing happens that you didn't choose. What you get back is the part that's hard to price: being fully present with the person on your table, trusting the rest is handled.

See Reed in Riverd

Free on every plan, including Brook. No credit card.

The thing you'd have forgotten by Friday

The page you almost published. The client you added and never booked. The week that went quiet before you looked up. Reed tracks the running state of your practice and surfaces the one thing worth catching now, while it's still a small fix. It reads where your practice stands, never what's in your notes.

Reed suggests. You decide.

Reed names the next step and opens the right screen, then stops. It never books, charges, publishes, or edits on your behalf. You take it from there, so the only things that ever happen in your practice are the ones you chose.

It earns the interruption

A few times a week, at most, and only when there's a real reason. Skip a suggestion and Reed drops it. No check-ins to stay top of mind, no noise for its own sake, so the day it does reach out, it's worth the look.

Reed · AI assistant

Most software hands you a dashboard and leaves the reading to you. Reed does the reading. It knows the difference between a practice that's set up and one that's actually running, and it speaks up at the seam between the two: the page sitting in draft, the first client with no session booked, the calendar that's been still too long. Not a list of ten things to fix. One step, linked straight to the screen that handles it. You decide whether it's worth doing. That's the whole arrangement, and it's why a word from Reed is worth the glance.

What a nudge from Reed sounds like

Reed · AI · Publish

Your page is one step from live. Publish it here whenever you're ready and clients can start finding you.

Reed, your Riverd assistant
Reed · AI · Add a client

Your page is live. Good moment to add your first client, so the next booking has somewhere to land. Just a name to start.

Reed, your Riverd assistant
Reed · AI · A quiet week

It's gone quiet since your last session. Nothing's wrong, just flagging it in case the week got away from you. Want help lining up the next one?

Reed, your Riverd assistant

Illustrative examples of the kind of nudge Reed sends. You decide whether to act, every time.

What Reed will and won't do

Reed will

  • Read where your practice stands: counts, dates, setup status like published or calendar-connected
  • Name the next useful step and open the right screen for it
  • Answer your questions in chat, right inside Riverd
  • Reach out when something needs you, then go quiet

Reed won't

  • Touch your session notes, SOAP notes, or any client record
  • Book, charge, publish, or edit anything on its own
  • Ask twice about a step you've already skipped
  • Reach out more than a few times a week

Looking for AI help with clinical notes? That's our SOAP notes feature, and Reed never reads them.

Questions about Reed

What is Reed in Riverd?
Reed is the AI assistant built into Riverd. It watches the running state of your practice and points you to the one step worth your attention right now: a page still waiting to go live, a client you added but never booked, a week that drifted quiet.
What does Reed look at to decide what to suggest?
The operational shape of your practice: counts, dates, and setup status like published or calendar-connected. That's how it knows you're set up but haven't booked anyone yet, or that last week went quiet. It reads where you stand, never your session notes, SOAP notes, or any client record.
Can Reed book appointments or charge clients for me?
No, by design. Reed names the next step and opens the right screen. You're the one who acts, so nothing books, charges, publishes, or changes unless you do it yourself.
How do I talk to Reed, and what happens when it emails me?
Chat with Reed inside Riverd and it answers there. When it reaches you by email, replying to that email brings your answer back into Riverd instead of your inbox. One conversation, one place.
Does Reed work on the free plan?
Yes. Reed comes with every plan, Brook included. Nothing to add, nothing to switch on.

By the Riverd teamLast updated

See Reed in Riverd

Free on every plan, including Brook.