Riverd
Riverd vs. Acuity Scheduling

Acuity books anyone.
Riverd is built for you.

Acuity Scheduling is a solid general tool for many kinds of business. It keeps private notes on a client profile and can attach a SOAP notes form to an appointment. Riverd is built only for massage therapists and wellness practitioners, so your notes, the Patient Book with its body maps, and AI SOAP formatting on every plan all sit on the session page.

And Riverd starts at $0/month. Acuity starts at $20.

Last updated October 20, 2026. Acuity prices checked that day against its pricing page; notes and forms checked on September 22, 2026 against its client management page, and SOAP notes help article.

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Feature
Acuity Scheduling
Riverd
Monthly Price
$16-$55/mo billed annually, $20-$69 monthly
Free up to 20 appts/mo, then $39/mo (billed annually)
Built for Wellness Practitioners
No, all service types
Yes, only wellness
AI SOAP Note Generator
SOAP form you fill in by hand
Included on every plan, uses AI credits
Patient Books & Body Map
No body-map drawing
Up to 3 saved books free, unlimited on River
Session Documentation
Private client notes, plus an internal SOAP form per appointment
Notes on each session, with the Patient Book linked to it
Custom forms at booking, no e-signature
Included free. E-signed before the first session, attached to the client record
Charge the card when the client books, or save it to charge later
Save a card to book, charge later via your own Square
SMS Reminders
Standard plan and up ($27/mo billed annually)
Included on River ($39/mo, billed annually), US and Canadian mobile numbers
Online Booking
Included
Included
Two-Way Google Calendar Sync
Yes
Yes, on every plan
Two-Way Outlook / Apple Sync
Yes
Not yet
One-Way iCal Feed
Included
Free tier
Packages & Gift Cards
Standard plan and up
Roadmap

How Riverd handles the session

AI SOAP Note Generator

Type a quick summary of the session and Riverd's AI turns it into a Subjective, Objective, Assessment, and Plan note. You read it, change what you want, and save it. Included on every plan, using AI credits. Acuity's SOAP form is one you fill in field by field.

Patient Books

A private book per client with anatomical body maps, drawing pages, and writing pages. Mark the spot instead of describing it, and link the book to the session it belongs to. Acuity's forms take typed answers, checkboxes, and file uploads, with nothing to draw on.

Session Documentation

Write observations, treatment areas, and outcomes on the session they belong to. Lock a Patient Book so it can't be changed by accident. Invoices and signed intake forms download as PDFs. Session notes and Patient Books stay in Riverd and have no export.

Built only for wellness

Acuity serves every kind of appointment business, from tutors to salons to massage. Every Riverd feature is designed around massage therapists and wellness practitioners.

Where Acuity is the better choice

Acuity is the right call if you need two-way sync with Outlook or Apple Calendar today (Riverd’s two-way sync is Google-only for now, with a one-way iCal feed for everything else), if package and gift card sales are core revenue, or if you sell to clients across multiple service categories (photography, coaching, tutoring) under one brand. It is also a Squarespace company, so the ecosystem and integration breadth are wider than ours. Text reminders come on Acuity’s Standard plan at $27 a month billed annually, and its Premium plan includes a signed BAA. If you fit that profile, Acuity is the better tool. Riverd is the better choice if you are a solo wellness practitioner who wants notes written on the session itself, body maps you can draw on, and AI help turning a summary into a SOAP note.

Common questions

How does Riverd compare to Acuity Scheduling for massage therapists?

Acuity is a general-purpose scheduler for many kinds of business, from tutors to salons. It lets you keep private notes on a client profile and attach a SOAP notes form to an appointment type, which you fill in by hand. Riverd is built only for wellness practitioners, and its notes sit on the session itself: you write them on the session page, Riverd's AI can turn your short summary into a SOAP note on every plan, and a Patient Book with body maps links to that session. Brook includes the Patient Book with up to 3 saved books; River and Fjord include unlimited saved books.

Is Riverd free compared to Acuity?

Yes. Riverd's base plan is free permanently for up to 20 appointments per month. Acuity has no free plan. After a 7-day trial it costs $16 to $55 a month billed annually, or $20 to $69 billed monthly.

Does Acuity Scheduling have SOAP notes?

Yes, as a form. Acuity lets you add a SOAP notes form to an appointment type. Clients never see it, and you or your staff fill it in when booking or editing the appointment. You can also keep private notes on a client profile. The difference in Riverd is how the note gets written: on every plan you type a short summary on the session page, Riverd's AI turns it into a Subjective, Objective, Assessment, and Plan note (using AI credits), and you read and edit it before saving. Every plan includes a Patient Book with body maps you draw on, linked to the session (3 saved books on Brook, unlimited on River and Fjord), and client intake forms that clients fill and sign on their phone before the first session.

Can I switch from Acuity Scheduling to Riverd?

Yes. Export your client list from Acuity as a CSV and upload it on the Import page in your Riverd dashboard, up to 500 clients per file. Each client's name, email, phone, and next appointment come across. Past appointments and intake forms do not import. Your existing clients then get your new booking link.

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