Get paid by card, and stop eating no-shows
Ask clients to save a card when they book, charge that saved card for the session with no re-entry, and charge a fair fee when someone no-shows. The money goes straight to your own Square account, not through Riverd. You just pay a small flat fee per charge: $1 on the free plan, less as you grow.
No credit card required
- Clients save a card when they book, so you can charge it for the session yourself, no invoice to send and no payment to chase.
- Charge a client's saved card right from the session screen, with no re-entry for them.
- Stop eating no-shows: ask clients to save a card and agree to your policy before they can book.
- Charge an agreed no-show fee in one tap from the session screen. No awkward message, no chasing.
- The money goes straight to your own Square account. You just pay a small flat fee per charge: $1 on the free plan, 50¢ on River, 25¢ on Fjord.
The money goes straight to you
When you charge a card, the money goes straight to your own Square account. Riverd never holds it and never takes a cut beyond one small flat fee per charge. Already use Square? Connect it once in Settings and you are set. Your card payments land in the same account as everything else. New to Square? It is free to set up. Either way, you are the one getting paid. Riverd just runs the charge you make and keeps the booking, the client, and the payment in one place. Card details are handled by Square's secure fields and are never stored on Riverd.
Save a card when they book, charge it for the session yourself
When a client books, they save a card on file with you. No money moves at booking. Then you charge that saved card for the session right from your session screen, with no re-entry for the client, so there is no invoice to send later and no payment to chase after the session. A returning client keeps their saved card, so they never have to type in their number again. Saved cards are stored safely in your own Square, never on Riverd. Your clients can view, add, remove, or change their card any time from their portal. Saving a card is also what lets you charge an agreed no-show fee later, so a missed session does not just cost you the slot.
Stop eating no-shows, without being the bad guy
A no-show is not a number. It is a $90 hole in your week that nobody fills. So you decide how to protect yourself. Leave it off, or ask clients to save a card and agree to your policy before they can book. You set your own no-show fee and your cancellation window, and you can change the rule for one client when you want to. When someone does not show, you charge the fee they already agreed to, in one tap from the session screen. No awkward message, no chasing. The fee costs you the same small fee as any other charge. And the charge only ever goes through on a policy the client agreed to when they booked.
A policy that does the hard part for you
Riverd keeps your cancellation policy on a clean public page that clients can read before they book. When you turn card payments on, Riverd adds the card and no-show wording for you, so you do not have to write the fine print. At booking, the client ticks a box to agree, and Riverd saves exactly what they agreed to and when. If you change your policy, returning clients agree to the new one. So if a client ever questions a no-show fee, the record stands behind you. You do not have to argue. The policy already did.
Refunds in one tap, from the same screen
Need to give money back? Refund a card payment in full or in part, straight to the card the client used, from the same session screen where you took it. The refund moves through your Square, and your records stay balanced for you. Your Square account needs to be connected to refund a card, since that is where the money lives. And the manual payments you already track by hand, like cash, Venmo, and the rest, keep working exactly as before.
Frequently Asked Questions
By the Riverd teamLast updated
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