FeaturesNotifications
Communication

Stay connected, automatically

Booking confirmations, reminders, cancellation alerts, and new-client notifications — delivered via email, SMS, or in-app. Configurable per channel.

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  • Automatic 24-hour and 1-hour booking reminders
  • Email, SMS, and real-time in-app notifications
  • Per-event channel preferences (toggle each on/off)
  • Daily digest option for non-critical emails
  • New client alerts so you never miss a first-timer

Three channels, one experience

Every important event — new booking, cancellation, reminder — can be delivered via email, SMS, or in-app notification. You choose which channels are active for each event type.

Provider dashboard with notification bell and session overview

Reduce no-shows with smart reminders

Riverd sends automatic reminders 24 hours and 1 hour before each session. Clients get a gentle nudge; you get fewer empty time slots.

Booking time slot selection with automatic reminder indicators

Real-time in-app bell

A notification bell in your dashboard shows new events in real time. Click to see details, mark as read, or view the full notification history.

Dashboard with notification bell showing real-time alerts

Frequently Asked Questions

Do I need a separate tool like Twilio or Mailchimp for client notifications?+
No. Riverd has built-in email, SMS, and in-app notifications. Booking confirmations, reminders, and cancellation alerts are all handled automatically — no third-party setup required.
Can I choose which notifications I receive?+
Yes. You can toggle each notification type (new booking, cancellation, reminder, etc.) on or off per channel (email, SMS, in-app). Customize what matters to you.
Do clients receive booking reminders automatically?+
Yes. Riverd sends 24-hour and 1-hour reminders before each session to reduce no-shows. No configuration needed.

Ready to try Notifications?

Join Riverd and start using this feature today — no credit card required.

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