Riverd
Features→Notifications
Communication

Stay connected, automatically

Booking confirmations, reminders, cancellation alerts, and new-client notifications, by email and in-app on every plan and by text message to US and Canadian mobile numbers on River and Fjord. You pick the channels for each one.

Start Free

No credit card required

  • A reminder email the day before each appointment, for every client with an email address
  • Email and real-time in-app notifications on every plan, text messages to US and Canadian mobile numbers on River and Fjord
  • Per-event channel preferences (toggle each on/off)
  • Daily digest option for non-critical emails
  • New client alerts so you never miss a first-timer

Choose how each alert reaches you

Every important event (new booking, cancellation, reminder) can reach you by email or in-app on every plan, and by text message to a US or Canadian mobile number on River and Fjord. You choose which channels are on for each event type.

Fewer no-shows, with a reminder the day before

Every client with an email address gets a reminder email the day before each confirmed appointment, on every plan. It is sent through Riverd under your practice name and shows only that name and the date and time, never the service booked. On River and Fjord, clients with a US or Canadian mobile number also get text reminders. You can turn reminders off for your whole practice or for one client, and a client can stop them with one click.

A live feed of everything that happens

The notification bell in your dashboard carries an unread count, and one tap opens your notifications feed: new bookings, confirmations, completed sessions, and more. Mark them read, clear them, or jump straight to the session.

Frequently Asked Questions

Do I need a separate tool like Twilio or Mailchimp for client notifications?+
No. Email and in-app notifications are built in on every plan, and text messages to US and Canadian mobile numbers are built in on River and Fjord. Booking confirmations, reminders, and cancellation alerts go out automatically, with no third-party setup required.
Can I choose which notifications I receive?+
Yes. You can switch each notification type (new booking, cancellation, reminder, and more) on or off for each channel: email, in-app, and text messages to a US or Canadian mobile number on River and Fjord.
Do clients receive booking reminders automatically?+
Yes, on every plan, with nothing to set up. Every client with an email address gets a reminder email the day before each confirmed appointment. On River and Fjord, clients with a US or Canadian mobile number also get text reminders the day before and an hour before. You can turn reminders off for your whole practice or for one client.

Ready to try Notifications?

Join Riverd and start using this feature today, no credit card required.

Start FreeView All Features