Riverd
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Your clients trust you. Riverd keeps it that way.

Your clients, your notes, and your bookings belong to your account alone. No other therapist on Riverd can reach them, and that separation is enforced by the database itself, not just hidden in the app.

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  • No other therapist on Riverd can open your client list, your notes, or your calendar. That separation is enforced by the database itself, not just hidden in the app.
  • Riverd's AI never listens to your sessions. There is no microphone, no recording, and no transcription anywhere in the product.
  • No password to forget or get stolen. You sign in with a text code, an email link, or Google.
  • Everything that travels between you and Riverd goes over an encrypted connection, and your records sit on encrypted storage at our database provider.
  • Download any invoice or signed intake form as a PDF whenever you need a copy, and if you ever leave, ask us and we delete your account.

What's yours stays yours

Your client list, your session notes, your calendar: they belong to your account alone. No other therapist on Riverd can reach them, and that separation is enforced by the database itself, not just hidden in the app. This isn't a setting you have to find and switch on. It's how Riverd is built, so you never have to think about it. You just work, and your clients' private things stay private.

No password to lose, no password to steal

There's no password to forget, reset, or have stolen. You sign in with a code texted to your phone, a link sent to your email, or your Google account. A thief can't guess a password you don't have, and a fake login email can't trick you into typing one. Signing in stays simple for you, and closed to everyone else.

Frequently Asked Questions

Is Riverd HIPAA compliant?+
Riverd is not a HIPAA-covered entity, and whether HIPAA applies to you depends on your own practice, mainly on whether you transmit health information electronically for insurance transactions. Riverd gives you private-by-default clinical notes, encryption in transit and at rest, and AI that never listens to your sessions. For your own situation, check with a compliance advisor.
Can other therapists on Riverd see my clients or my notes?+
No. Your clients, your bookings, and your notes are walled off to your account alone. No other therapist on Riverd can reach them, and there's no shared pool where your client list could ever surface to someone else.
Can my clients read the notes I write about them?+
Riverd never shows your notes to a client. Nothing in a booking confirmation, a client's appointment list, or their portal displays what you wrote about them. Your client records and patient books are provider-only, and a client account has no route to them.
How do I sign in if there's no password?+
You pick how you sign in: a one-time code texted to your phone, a link sent to your email, or your Google account. There's no password to remember, and nothing for someone to steal or phish out of you.
Where is my data kept, and is it safe?+
Everything that travels between you and Riverd goes over an encrypted connection, and your records sit on encrypted storage at our database provider. You can download any invoice or signed intake form as a PDF, and your bookings can show up in your own calendar app through a private calendar feed. A download of your whole account is not built yet. If you leave Riverd, ask us to delete your account and we remove your personal data, typically within 30 days, as our privacy policy describes.

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By the Riverd teamLast updated

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